Advantage Support for Small to Medium Sized Business
BlackBerry® Technical Support Services for Small and Medium Business provides your business with reliable and affordable technical support directly from the BlackBerry support experts.
Advantage Support provides problem management, software updates and optional support features such as Direct to Level Two Support and a Support Service Specialist to help manage problems and avoid technical issues.
You’ll also have access to self-service tools such as the BlackBerry® Expert Support Center, technical webcasts, BlackBerry Certification exam vouchers and the BlackBerry® Solve newsletter.
Standard Support for Enterprise
BlackBerry® Technical Support Services for Enterprise is a relationship-based service that offers the ability to customize a support program that will grow with your business. You’ll have access to features like Health Check Services, Change Management Planning and onsite visits from technical support experts to help with the stability of your BlackBerry solution.
Standard Support is a flexible support level that allows you to add optional service features as your BlackBerry® solution grows and becomes more complex. You’ll have access to Direct to Level Two Support resources to quickly address support issues.
BlackBerry Enterprise Server
BlackBerry® Enterprise Server version 5.0 redefines power and flexibility for IT administrators. Engineered for mission critical environments, you gain built in availability, powerful new administrative features, efficient monitoring tools and advanced security in a platform that can grow with your company.
BlackBerry Professional Software for Small to Medium Sized Business
With BlackBerry® Professional Software, up to 30 of your employees get wireless access to email, business data, the Internet, shared contacts, calendar info and more on BlackBerry smartphones.