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Unified Communications & Networking
Unified Communications integrates real-time and non-real-time communications with business processes to present a consistent unified user interface and experience across multiple devices and media types.

Unified Communications & Networking

The integration of voice, video and electronic communications is increasing productivity by enhancing collaboration between employees, partners and suppliers - regardless of location. With the right Unified Communications solution, Softchoice can help you deliver improved service levels to your customers while also providing meaningful cost-savings to your bottom line.

Softchoice's Solution Architects bring extensive experience applying cutting-edge technologies like integrated voice, video and data to real-world business situations. We design custom collaboration solutions based on the needs of your enterprise, providing complete project management support - from technology fulfillment to implementation and knowledge transfer. At every step, we seek to rationalize your investment, refining business processes and leveraging leading technologies to create the scale and efficiencies needed to support your immediate and long-term business goals.


  • Secure Wireless (Corporate & Field)
  • Mobility
  • Infrastructure Security
  • Routing & Switching

Unified Communications

  • VoiP
  • IM & Conferencing
  • Contact Center
  • Collaboration & Video

Why Softchoice for Network & UC Services?

A Foundation for Application Delivery & Enterprise Collaboration

A Connected Community

  • Over 500 Network & UC Projects at mid-size and enterprise clients in 2013
  • Community-driven Intellectual property
  • Access to CISCO's product teams, beta Initiatives and product roadmaps

Solution Lifecycle

  • Unique solution lifecycle approach and methodology for disruptive technologies
  • Consulting, implementation and management leveraging CISCO & Industry Best Practices
  • Access to adjacent architecture & delivery skills sets

Technical Depth

  • Exceed CISCO's stated certification requirements
  • Engineers Average of 10+ years' experience
  • High focus on knowledge transfer to increase staff knowledge

The Softchoice Cisco Collaboration Suite

An all in one managed service, for the Cloud or On Premise

The Softchoice Cisco Collaboration Suite is for IT leaders looking for an easier way to upgrade their collaboration tools. With it, we have re-imagined what it means to bring cutting edge collaboration to businesses of all sizes, with a completely turnkey bundle of services designed to maximize adoption, reduce risk and speed delivery.

Value to You:

  • Faster time to market
  • A turn-key, holistic solution
  • Leap frog legacy telephony systems
  • Predictable per User costs
  • Intimate, white glove experience & single point of contact
Softchoice is proud to hold top Cisco certification across all lines of business, including being a Master Unified Communications Partner.
Master Unified Communications Partner

UC Accelerator+

The Softchoice UC Accelerator is a unique, end-to-end offer designed to enable your organization with all of the Unified Communications tools you need in one package. Specifically, this offer bundles, operations, hardware, software and end user requirements you need with Softchoice's unique services.

Consult - Bring Clarity

Planning and Design: IP Telephony Design Workshop

  • Collect Information - Consolidate information to bring clarity to the path forward
  • Current State - Analysis of the existing voice architecture to guide decisions during the process
  • Network Readiness - Validates that your network is ready to support new voice traffic with critical recommendations
  • Design Plan - Document design and configuration requirements
  • Migration Path - Develop a logical set of technical and end user steps for a successful day one
  • Working Together - Define operating procedures, roles and acceptance criteria to optimize success

Implement - Holistic Solutions

Integration: Onsite Readiness & Cutover

  • Preparation & Solution Build - Stage and configure all equipment including planned cutover approaches
  • Cutover - Transition for end users with a side-by-side, transparent approach

Knowledge Transfer: Admin & End User

  • Readiness - Includes administrative training and train-the-trainer

Documentation: Solution Build Documentation

  • Relevant Artifacts - Document concise view into the solution like built architecture and configuration

Manage - Optimize Efficiency

Post Cutover Support: First Business Day Go Live

  • Day 1 Support - A full day of engineer support to assist end users and administrative staff with the new system, including issues, fine tuning, minor changes and questions

Operational Readiness: Transition / Onboarding

  • Onboarding - Monitor setup, preparation and tuning definition of standard operating procedures and welcome kit

Keystone Complete for UC

  • Keystone Complete - Long-term Operational Simplicity
  • Includes Keystone Monitor - Actionable insight to protect the end user
  • Includes Keystone Essential - Support for your business, user and technology

What you can do right now?

Your Account Manager will set up an appointment with a Softchoice Solutions Architect to provide a formal proposal and statement of work that outlines all specific assumptions and deliverables. The Solutions Architect will answer any questions you have prior to implementation.

Contact a Softchoice Expert