Faster Delivery = Happy Users
Automated Process = Fewer Errors
Standards = Cost Reduction
Order Visibility = Confidence
Linking Systems = Efficiency
Softchoice is committed to providing our customers with exceptional service and a positive experience. In the event that a return is unavoidable, Softchoice is pleased to extend return policies on selected items as offered by our vendor partners. Customers should email firstname.lastname@example.org or complete our online returns form to initiate a return. Please contact email@example.com for any additional information.
The return of hardware (including accessories, peripherals, parts), and software products (including software licenses, software as a service, and other cloud computing products) purchased from Softchoice (collectively, "Product(s)") is subject to specific manufacturer, supplier, publisher or distributor (each, a “Vendor”) restrictions. Softchoice offers a 30 day return policy on most products sold, however some Vendors may provide limited or no returns of Products. If the Vendor accepts returns, Customer must request a Return Merchandise Authorization (“RMA”) number from the Softchoice Returns Department within the applicable return period and receive, at Softchoice’s discretion, replacement, exchange or a credit against future purchases in an amount equal to the original purchase price for the Product less any applicable restocking fees. If Customer fails to return Product within the applicable return period or if the Product does not meet the criteria outlined in the Return Guidelines, the Product is considered accepted and not returnable.
Returnable Products, if permitted by the Vendor’s return policy: