Faster Delivery = Happy Users
Automated Process = Fewer Errors
Standards = Cost Reduction
Order Visibility = Confidence
Linking Systems = Efficiency
Brett Ford, a Professional Services Operations Team Lead in Toronto, is a 2018 recipient of Softchoice’s highest honor – the Jone Panavas Leadership Award.
Brett is an invaluable asset to our Professional Services (PS) team. He is extremely responsive to the needs of the business and looks to create improvements and efficiencies. Thanks to his leadership, the PS Operations team reduced processing time for Statements of Work (SOWs) by 13 percent in 2018, contributing to a 20 percent increase in total SOWs reviewed year over year.
Brett also took the lead on operationalizing the legal portion of our SOWs to make it easier for our customers to consume the material. As a result, our customers and the Professional Services team spend less time on paperwork and more time on delivering exceptional IT solutions and services that accelerate business growth.
Brett exemplifies what it means to be a leader at Softchoice, bringing a positive can-do attitude to work every day – and taking the time to work on personal growth and the professional development of his people.
The highest honor at Softchoice, the Jone Panavas Leadership Award exemplifies the qualities of our fearless founder. The award celebrates individuals who are the gold standard of Softchoice's values, go-to teammates, and who demonstrate outstanding personal leadership and customer passion. Recipients of this award are recognized in front of the entire organization at Softchoice’s annual all-company conference.