Faster Delivery = Happy Users
Automated Process = Fewer Errors
Standards = Cost Reduction
Order Visibility = Confidence
Linking Systems = Efficiency
This WOW goes to David Schwartzstein and John Long, two Data Center Presales Architects from our Chicago office.
A new Softchoice customer was looking to add additional hosts to their VMware environment to prepare for a large company expansion, but were unsure of how to do it. David and John were instrumental in building credibility and trust with the customer, and took the time to explain which new products they needed and how to deploy them in their environment step-by-step.
The customer said they were very upfront and honest throughout the process, and never tried to sell him something he really didn’t need. Thanks to David and John, the customer is now enabled with the tools and insight they need to grow their business rapidly. Since that experience, the customer continues to be WOWed by the level of expertise Softchoice demonstrated and by how seamless our team made the process!