Faster Delivery = Happy Users
Automated Process = Fewer Errors
Standards = Cost Reduction
Order Visibility = Confidence
Linking Systems = Efficiency
This WOW goes to Jonathan Asselstine (Legal Counsel), Danielle Ryterband (Legal Counsel), Paul Sharp (Legal Counsel), and Lauren Mccarthy (Legal and Administrative Assistant), who all work in our Toronto office.
When our Ottawa-based sales team required the help of our legal team to work through a number of RFP submissions and contract negotiations – Jonathan, Danielle, Paul, and Lauren went above and beyond to support them.
Despite balancing competing priorities, these four individuals provided outstanding support and made sure our sales team could deliver the best experience possible to their customers. Whether it was reviewing a contract or jumping on a call with the customer to finalize changes, they always ensured a smooth process for both our customers and our sales team from the early stages of a deal to the final negotiations. In our sales team’s words, “they are always responsive, flexible, and most of all, patient.”
Legal teams often work behind the scenes and don’t always get to see the fruits of their labor, but our Ottawa team wanted to make sure that they receive the recognition they deserve for always living our Softchoice values that “We own the end result” and “We take care of each other.”