Faster Delivery = Happy Users
Automated Process = Fewer Errors
Standards = Cost Reduction
Order Visibility = Confidence
Linking Systems = Efficiency
Kristi Gasteiger, a Supervisor of Assessment Services in Toronto, is the 2017 recipient of the Orange Cape award – the highest honor for Softchoice people in service delivery roles!
Kristi is a natural leader and quickly owned her new role as Supervisor over the course of 2016. She is considered a go-to for licensing information, and always goes to great lengths for both her customers and her own team at Softchoice.
Since becoming a Supervisor on her team, Kristi has made it her mission to focus on supporting and developing her people. She proactively created a template for her team to use to assist them in creating their career pathways and aspirations within Softchoice. The template has since been shared with the entire Services department. She also helped drive employee engagement by encouraging participation in internal social groups dedicated to sharing team wins, great customer stories, and employee recognition.
Kristi actively seeks out mentoring, and is always looking for ways to better herself to better her team. She is a shining example of our corporate values “We Grow our People First” and “We Take Care of Each Other” – and a hero to many around Softchoice, which made her a natural fit to don the Cape.
The Orange Cape is awarded to one individual on the Softchoice services delivery team every year who is a superhero to their peers and customers – and who can always be relied upon to 'save the day.' The winner receives the Orange Cape in front of their peers at Softchoice’s annual Launch conference.