Faster Delivery = Happy Users
Automated Process = Fewer Errors
Standards = Cost Reduction
Order Visibility = Confidence
Linking Systems = Efficiency
This WOW goes to Vijay Patel, a Client Relationship Manager on our Managed Services team in Oakville, Ontario.
After only a few months at Softchoice, Vijay immediately took our values to heart and went above and beyond to turn a complex customer challenge into a positive customer experience.
Dealing with a multifaceted, cloud-hosted storage solution project, Vijay did a fantastic job of bringing together our Managed Services, Professional Services, Sales and Client teams to make sure everyone was on the same page. He organized a meeting for the customer to visit our Network Operations Center (NOC) in Oakville to walk them through every step of the project and present our Managed Services solution. At the end of the meeting, the customer admitted that they felt “a lot more comfortable.”
So, thank you, Vijay, for embodying our values “We Have Customer Passion,” and “We Own the End Result.”