For the sixth consecutive year, Softchoice has been named one of the world’s top managed service providers on the Channel Futures annual MSP 501 Worldwide Company Rankings list. The MSP 501 is the largest and most comprehensive ranking of managed service providers worldwide.
This accolade is a testament to Softchoice’s depth and breadth of expertise in the managed services business and our commitment to providing exceptional experiences for our customers. We continue to invest in enhancing our managed services portfolio and enabling our people to understand and enact the right solutions to solve our customers’ business challenges.
What sets apart Softchoice is that we engage with our customers not only when they have a problem but also when they just need guidance. Going beyond technical support, the Softchoice team provides customers with technology mentorship to upskill, while helping them adopt the technologies they need to transform their businesses.
To empower our people to deliver this exceptional customer service we invest heavily in training our support teams on our solutions and offerings as well as aid them in acquiring multiple technical certifications that better position them to guide and resolve issues for our customers.
Softchoice Managed Services provide a range of options to enhance and extend an organization’s internal skill sets, allowing them to evolve from traditional IT operations to embrace a secure, hybrid IT strategy and enhance end-user productivity. This includes:
- Proactive remote monitoring and management of day-to-day technology operations.
- Cloud cost management and optimization.
- Technology performance reporting and insights.
- Break/fix support for IT admins and end users.
- Technology mentorship and best practice advice.
Softchoice’s recognition on the MSP 501 ranking is yet another acknowledgment of our ever-growing managed services capabilities, which are also backed by a CompTIA Managed Services Trustmark and hundreds of advanced technology certifications.
As Vice President, Managed Services, Todd Simpson is accountable for the design and delivery of Managed Services solutions to over 500 client organizations at Softchoice.
To learn more about how Softchoice Managed Services can help you, contact us to get in touch with a Softchoice Managed Services expert.