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Moving Fast On Workforce Mobility [Citrix]

Enterprise Software | Posted on May 20, 2012 by Melissa Alvares

How IT is embracing consumerization, BYO and workshifting.

Mobility – the freedom for employees to work when and where they want – is increasingly the focus for organizations trying to increase productivity for their workforce through consumerization, BYO and workshifting. But enabling worker mobility requires more than just remote access capabilities. IT must optimize the mobility environment to deliver a superior worker experience and diligence in information governance. But what does all that really mean?

Delivering a high-quality user experience: 

Even as IT ensures the security of enterprise resources and information, it’s understood that the convenience and people-centric computing experience that drives much of the value of the latest smartphones, tablets and laptops can’t be undermined. That means adopting a more relevant, less invasive approach to security than is traditionally allowed, with a focus on total value of ownership (TVO) instead of just cost alone.

In other words, recognizing that the benefits to productivity, collaboration and the overall computing experience of highly mobile data, apps and hardware greatly outweigh the associated costs and risks.

Diligence in information governance:

Mobility invariably increases risk and challenges to the protection of sensitive data. And while applications and data are best controlled from a secure data center, business and workforce needs often dictate that they be made available when workers are offline too. While IT can find dozens of reasons to say no to increased mobility, the real challenge is finding ways to say yes through new ways designed to facilitate mobility.

In many organizations, IT does this in at least three ways:

  1. Saying yes to consumerization and workshifting
    Instead of indiscriminately keeping devices off enterprise networks, allow approved classes of devices to work in policy-authorized situations and allow the controlled distribution of mobile data.
  2. Taking advantage of cloud-based apps
    Embrace the productivity offered by Software-as-a-Service (SaaS) applications through automated provisioning and lifecycle management.
  3. Control true risks
    Instead of requiring end-to-end ownership, use and manage personally-owned computing solutions (from devices to networks to apps) within risk boundaries to optimize productivity and data governance.

Citrix virtualization solutions hand IT back a little more control.

Through a model called virtual computing, IT resources can be centralized and delivered as a secure service that promotes full productivity by allowing users to work whenever, wherever and on whatever device they want. Citrix provides a multi-tier, secure-by-design approach for optimized mobility with virtual computing products spanning the desktop, network and datacenter.

For instance, Citrix XenDesktop enables on-demand delivery of virtual desktops and applications to give users flexibility and mobility while maintaining security. Citrix CloudGateway simplifies access to the full range of enterprise and cloud-based applications on any device through a unified self-service app store with single sign-on. And Citrix Receiver provides access to applications and desktops delivered through XenDesktop and CloudGateway on the widest array of mobile devices.

To learn more about the challenges and opportunities of mobility and learn how to manage this new reality in computing services, check out this Forrester Research Webinar A Look at Bring Your Own Devices in the Enterprise and download this whitepaper Empowering Business Mobility Through Virtualization.

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