Faster Delivery = Happy Users
Automated Process = Fewer Errors
Standards = Cost Reduction
Order Visibility = Confidence
Linking Systems = Efficiency
People are at the heart of all innovation. And people have always used technology as a tool to get ahead in their work and increasingly, their social lives. As the business world embraces the online, digital landscape, it also becomes more human. To ensure that new technology will be eagerly adopted and, more importantly, widely used, the CIO can make a bigger impact if they become the People’s Champion in all things related to technology.
Cloud computing, mobile computing, the Internet of Things (IoT), and Artificial Intelligence (AI) are changing the technology landscape. As Pat Gelsinger, CEO of VMWare, states, “Cloud is supercomputing power at unlimited scale. Mobile is unlimited reach. IoT is unlimited access. AI is unrivaled intelligence. It’s the cascading effect of those four things coming together at this point in time that’s ushering in the fastest piece of technical evolution that’s ever occurred in the history of mankind.” As the People’s Champion, the CIO can meet these challenges more effectively.
An important aspect of the CIO role is to be a change management leader. By assuming this responsibility, the CIO can transform an entire organization. They need to reduce friction, create an environment for innovation, and make sure that customers and employees have the applications and resources that help them be as productive as possible.
Here are five key ways that CIOs can be change management leaders:
If people come first, products, and profits will follow. Without adoption, personalization, and exceptional user experience, technology is just hardware. But with people, technology becomes more than the sum of its wires and circuits. Pat Gelsinger of VMWare puts it best: “We want to embed just a little bit of the IT manager directly into each piece of silicon we develop and ship into the marketplace.” This combination of people and technology allows users to develop even more innovative ideas that will allow an organization to grow and evolve. By leading change, the CIO—the People’s Champion—can safeguard an organization’s future.