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16 Upgrade FAQs for Backup Exec 16

Servers, Storage and Networking | Posted on December 16, 2016 by Foad Samsami

If you’re considering Backup Exec 16, this article has (almost) every detail you need to know in 16 answers. This release has the many technology partners of Veritas very excited and for good reasons.

“We are delighted to continue our long-standing relationship with Veritas by helping them to bring powerful and flexible cloud solutions to the mid-market,” said Tad Brockway, General Manager, Azure Storage at Microsoft about Backup Exec 16. “As a leader in the backup and information management space, Veritas with Azure gives customers a trusted and efficient solution to manage backup across hybrid environments.”

I dove deep into documentation to provide you with the top 16 things you need to know about the latest Backup Exec 16 release. So let’s jump right in.

1. What is Backup Exec 16?

Veritas Backup Exec 16 delivers powerful, flexible, and trusted data protection. It is designed for your entire infrastructure regardless of platform: virtual, physical or cloud. With Backup Exec, you gain

  • Fast, reliable protection of data and systems at every level, as well as advanced integration with the most recent releases of Microsoft Server, Microsoft Hyper-V and VMware vSphere.
  • In a matter of minutes, you can recover anything including VMs, servers, databases, files, and granular application objects.
  • Protect one to thousands of virtual machines from a single user console, optimizing performance and efficiency.
  • Backup Exec saves time, money and helps ensure your critical information is always protected and easily recoverable.

2. When will it be generally available?

Backup Exec 16 is now available for download here.

3. What new features/enhancements are included in Backup Exec 16?

Veritas Backup Exec 16 helps you migrate to the cloud, gives you immediate protection for Windows Server 2016 and Hyper-V 2016, and enables time, cost and resource savings across your entire infrastructure.

New features include:

  • Ability to scale to Azure Cloud: read/write directly to hot and cool storage tiers
  • Protection for the newest Microsoft cloud operating system deployments: Windows Server 2016 and Hyper-V 2016
  • Fast backup and instant recovery for VMware and Hyper-V
  • Simplified licensing that enables powerful capabilities with a single entitlement
  • Streamlined user interface that improves workflow and efficiency
  • Reduced memory usage when browsing large directory structures
  • Seamless upgrades and migrations.

4. How is Backup Exec 16 licensed?

The Backup Exec portfolio includes a number of flexible and scalable options:

  • Backup Exec 16: per server/option
  • Backup Exec 16 V-Ray Edition: per occupied socket
  • Backup Exec 16 Capacity Edition Lite: per TB with unlimited agents
  • Backup Exec 16 Capacity Edition: per TB with unlimited agents and options

For a detailed list of all agents and options, click here for the BE16 Agents and Options spec sheet.

5. What do I need to know about the rebranding?

Backup Exec 16 is back with Veritas branding. The Backup Exec Administration Console and installation screens now vividly display the Veritas branding and the new Backup Exec logo. Veritas has a renewed commitment to Backup Exec product improvements, support enhancements, and the end-user experience.

6. Will I be notified if I can upgrade?

Notification of a Software Version Upgrade automatically occurs via email. Each active member of the customer’s Licensing Portal account will receive this upgrade notification. If a notification does not reach a customer by email, the license owner may visit the Licensing Portal to access the pending upgrade opportunity using the following steps:

  • Login into MyVeritas.
  • Select the Licensing tab to access the Licensing Portal.
  • Select the Licensing Portal Home page and refer to the Recent Notifications section to see the latest communications from Veritas including Software Version Upgrade notifications.
  • Get a summary of each edition of the product here.

7. Who should use Backup Exec 16?

Whether you need to protect Microsoft Hyper-V, VMware vSphere, physical servers, critical databases or applications, Backup Exec 16 has a portfolio of high-powered agents and options to reliably protect your organization’s information.

8. Were any features removed or capabilities removed from Backup Exec 16?


Backup Exec 16 has discontinued support for Windows Server 2003 32-bit and Windows Server 2003 64-bit. However, Backup Exec continues to protect 32-bit Windows physical and virtual machines which have the Backup Exec Windows Remote Agent installed.The Agent for Lotus Domino has reached End-of-Life in Backup Exec 16. Backup Exec 16 does not support a push installation of the Agent for Mac.

9. How will I receive this version if I’m current on maintenance?

Current Veritas customers with maintenance or support for any Veritas product are entitled to a free software version upgrade for any new release of that product or its successor. See question 6 for instructions on how to access your entitlement.

10. Is there a fee to upgrade?

Existing customers with active maintenance can upgrade the appropriate Backup Exec 16 licenses free of charge. Customers who do not have an active maintenance contract or new customers switching to Backup Exec 16 can save up to 35% off MSRP when they upgrade. For more information on current Backup Exec offers, contact your Softchoice Account Manager or email me at

11. What is the earliest version of Backup Exec that allows for a direct upgrade to Backup Exec 16?

If you are using Backup Exec from 2012 or newer you can simply download the latest version over your existing versions of Backup Exec. Note: Backup Exec will automatically migrate existing Backup Exec related data from versions 2012 and higher to version 16. For clients who are using earlier versions, you may have to purchase a new license.

12. What about backward compatibility with Backup Exec 16?

Yes. Backup Exec 16 is backward compatible with Backup Exec 2010 R3-SP4 and newer versions. Older versions of Backup Exec (those prior to Backup Exec 2010 R3) must be uninstalled before installing Backup Exec 16. Alternatively, for customers who are using Backup Exec 12.5, 12, 11d, 10d, 10 or older versions (including agents/options), you can upgrade in steps to Backup Exec 2014, update all remote agents, and then upgrade to version 16.

13. Do I have to upgrade all agents/options at the same time when I upgrade the core media server to Backup Exec 16?

Yes. You will need new license files for Backup Exec 16 Agents and Options.

14. Where can I find free trials?

Veritas provides 60-day, fully functional trialware so you can experience the benefits of Backup Exec. To download a free 60-day copy of Backup Exec 16 including all agents and options, please visit

15. I’m an existing Backup Exec customer. How do I evaluate non-licensed agents and options?

A feature within Backup Exec allows clients who have already purchased Backup Exec to evaluate most non-licensed Backup Exec agents or options available, free for 60 days. This list includes, but is not limited to the agent for Applications and Databases (which includes Exchange, SQL, Active Directory, etc.); Agents for Linux or Macintosh; and such options as the Deduplication or NDMP Option.

16. Where can I find out more information?

Veritas provides a wealth of information on its website relating to every aspect of Backup Exec 16. For more information, visit the Veritas resource page.

What you can do right now

This concludes the list! For more information on how Softchoice will help you upgrade to Backup Exec 16, contact me the Veritas Tehcnical Architect at or leave a comment below and we will discuss your optimal upgrade path.

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