For organizations using Cisco Collaboration, Enterprise License Agreements, or ELAs, have quickly proven to reduce the cost of collaboration software – especially large, growing organizations with ongoing licensing management challenges.
On top of the immediate financial savings, there are four ways a company can get a larger return-on-investment (ROI) from ELAs on their collaboration software.
1. Ease of Managing Cisco Licenses
Managing Cisco licenses is challenging. With multiple license types, different versions of Software, and various support options, the seemingly simple process of adding a few phones can quickly become complex, even overwhelming.
Softchoice is helping ELA clients simplify the ordering process and save time by utilizing Cisco’s new licensing portal, enabling clients to log in and add licenses as needed.
2. Visibility Into Feature Adoption
Collaboration tools are designed to increase productivity to deliver ROI, but end-users adopt technology at different paces, and this can add long delays to the time-to-value promise of the technology.
Softchoice provides clients full visibility into the adoption and usage of Cisco collaboration technologies to quickly identify areas where an application is being underutilized. In these cases, a little end-user training goes a long way to help stubborn users change a few habits to take full advantage of collaboration tools.
3. Custom Deployment Roadmap
Every organization has slightly different goals when it comes to the outcomes of a collaboration technology investment. In turn, the consult, implement, and manage experience of the IT project will be unique to every organization.
Softchoice provides custom deployment road maps to help clients deploy solutions quickly and effectively – limiting delays and accelerating the time it takes to get a collaboration solution up and running for end-users to enjoy.
4. Managed Services
When IT teams are bogged down by daily maintenance tasks, the time they have to spend on analysis and innovation is very limited, if not demotivating altogether. For organizations with a large collaboration deployment, it’s crucial to retain high-quality IT talent and keep them working on the high-value projects that keep the business a step ahead of the competition.
Softchoice can act as an extension to IT teams with managed service capabilities. Moves, adds and changes, monitoring of alerts, and minor upgrades can all be performed as a way to give your IT talent time to focus on more high-value and strategic projects.
My whole team at Softchoice is dedicated to bringing clarity to the complexity of Cisco Collaboration licensing. If you’re just starting out, check out this QuickGuide: How End-User-Adoption Makes or Breaks your UC Project.