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My organized approach to Cisco Collaboration Licensing

Servers, Storage and Networking | Posted on March 12, 2015 by Linda Goddard

While Cisco is known for their best-in-class hardware, there is a definite software component to their business – especially Cisco Collaboration. However, it’s full of products and features to choose from. As a Cisco specialist, I help our clients by promoting an organized licensing approach. What follows are the three top three benefits I regularly share.

The truth about Cisco collaboration software

I’m going to be honest here, Cisco Collaboration software is a bit confusing. With Cisco Collaboration products like E911, ESW, UCSS, SWSS, UCCX, CUWL, CUCM, TP, CM, UCL, SAS, SASU, it’s easy to get lost in a world of acronyms!

Once you find your way through the acronyms, you then get lost in Cisco Collaboration features: CUWL standard, CUWL pro, Jabber, Unity, Public Space, WebEx, Prime, and Attendant Console are just some of the different options. Then, you must keep track of which users need which features, and get them licensed and installed and supported (and eventually upgraded and/or renewed). This alone can be a huge challenge for large companies.

Cisco Enterprise Licensing Agreements make collaboration projects easier to manage

This is where the Cisco ELAs come in to play, bringing simplicity, flexibility and value to large collaboration installations.

What Cisco Enterprise Licensing Agreements are (and what they offer you)

The Cisco ELA for collaboration provides software deployment and service consumption rights for an entire organization in a single, co-terminated, multi-year agreement. For one fixed price, based on your number of knowledge workers, you receive enterprise-wide deployments rights for a large suite of collaboration software- complete with Cisco Technical Assistance Center support, access to upgrades and unlimited organic growth.

The top 3 benefits of Cisco Enterprise Licensing Agreements

  1. They’re simple – one transition, no true ups, one contract number, one end date and one ELA workplace to manage all of your Cisco Collaboration licensing.
  2. They’re flexible – you can offer all of your employee’s enterprise wide, a full set of collaboration applications, and the ELA grows as you grow; with unlimited organic growth included in the agreement.
  3. They deliver great value – ELAs are volume priced and also take into consideration your current install base with active support contracts. You get a fixed price with budget predictability for 3 or 5 years. By the way, Cisco Capital leasing options are also available.

What you should do right now

My whole team at Softchoice is dedicated to bringing clarity to the complexity of Cisco Collaboration licensing. If you’re just starting out, check out this QuickGuide How End-User-Adoption Makes or Breaks your UC Project. And if you would like a deeper look into Cisco ELAs or have any other Cisco related questions, please leave a comment below, connect with me directly, or ask your dedicated Softchoice Account Manager and we’ll arrange a call with one of our Cisco experts.


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