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Posts by Ferrol Macon

Featured Article
From the experts | March 30, 2012 by Ferrol Macon
The consumerization of IT is causing huge headaches for organizations. Employees now dictate the devices, apps and services they want to use, and IT departments are being forced to oblige. The 2013 Softchoice CIO Summit – part of the Softchoice Innovation Forum brought together technology leaders from Softchoice clients and many of Silicon Valley’s trendsetting organizations. And using three […]
Featured Article
From the experts | March 30, 2012 by Ferrol Macon
It’s impossible to ignore. Technology is evolving at an astonishing pace, and major business trends like BYOD, Cloud and UCC are introducing new complexities and challenges for leaders in every business unit – not just within IT. In fact, the very role of IT is changing the world over, as end-users now make their own choices when […]
Featured Article
From the experts | February 14, 2012 by Ferrol Macon
Where would we be without computers, smartphones, music and video streaming? Likely, we’d still be using decade-old technologies like typewriters, landlines, CDs and DVDs. These newer products are prime examples of disruptive technology: exciting innovations that displace pre-established items, and drastically shake up the way we live, work, interact and communicate. Related Posts Why buying […]
Featured Article
From the experts | November 22, 2011 by Ferrol Macon
As a leading North American provider of technology solutions and services, Softchoice combines the efficiency and reliability of a national IT supplier with the personal touch and technical expertise of a local solutions provider. Softchoice’s holistic approach to technology includes solution design, implementation, asset management and cloud services, as well as access to one of […]
Featured Article
From the experts | November 11, 2011 by Ferrol Macon
Simplicity is among the principal advantages of implementing a virtual infrastructure, but few talk about the complexity that can come with it. Often, companies are far down the virtualization road before realizing the challenges they’ll face … and have done nothing to prepare for them. Virtual machine sprawl can be as vexing as that of […]
Featured Article
From the experts | July 22, 2011 by Ferrol Macon
In Part 1 of this post, I blogged about how more and more companies are catching on to the value and importance of virtually storing their data. Storage virtualization offers the flexibility to simplify and modernize IT systems and control costs with as little disruption to a business’s data availability as possible. But while it […]
Featured Article
From the experts | July 21, 2011 by Ferrol Macon
Taking a closer look at a real BYOD experience – the one at Softchoice! This is Part one of a four-part series. It’s the revolution that’s affecting companies everywhere with no sign of slowing. In fact, it’s projected to be the new norm. Bring your own device, or BYOD, the result of tremendous pressure from […]
Featured Article
From the experts | July 14, 2011 by Ferrol Macon
One of the promises of BYOD is that it reduces help desk tickets, which allows IT to spend less time fixing problems and more time driving business value. However, as more employees bring their own devices to work, IT departments are seeing an increase in tickets. These tickets – which cover everything from device compatibility […]
Featured Article
From the experts | July 6, 2011 by Ferrol Macon
Collaboration. There’s a million ways to do it, and a million ways to fail. Here are seven simple strategies to jumpstart your collaboration strategy and ensure your labors are fruitful. Related Posts Supporting BYOD: Is It Time for Your Help Desk to Draw the Line? One of the promises of BYOD is that it reduces help […]
Featured Article
From the experts | June 29, 2011 by Ferrol Macon
“Mission-critical” means that reliability can’t be compromised. The applications on which business users rely every day to generate revenue, service clients and keep the company operating need to be as close to bulletproof as possible. In pursuing this, many IT departments are forced to over-invest in infrastructure, constraining budgets and making other investments impossible (or […]