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Posts by Mack Ratcliffe

Featured Article
Microsoft | May 18, 2018 by Mack Ratcliffe
Originally published in November 2015. Updated: May 18, 2016. New on-demand Webinar We used to just worry about the unlikely natural disaster and the odd communications breakdown when planning for backup and recovery. But these days, an entirely new breed of threats have emerged that promise to knock out your business applications and data the […]
Featured Article
Microsoft | June 12, 2015 by Mack Ratcliffe
In a world where more than half of information workers use three or more devices to get work done, creating a mobile workforce sounds almost redundant these days. Mobility isn’t an add on – it’s essential. But even as the expectations and habits of users have rapidly gone mobile in recent years, IT’s ability to deliver […]
Featured Article
Microsoft | June 12, 2015 by Mack Ratcliffe
A common myth among IT leaders is that once you move Office to the cloud, the lion’s share of support and maintenance simply disappear. The reality is quite different. Quite often, failing to responsibly and accurately manage this new cloud environment causes significant disruptions to the workplace. In fact, 60% of availability and performance errors with […]
Featured Article
Microsoft | June 11, 2015 by Mack Ratcliffe
As the first digital natives, Millennials want things done quickly, and efficiently. You know the saying: they want everything to “just work.” The question all IT leaders need to ask: Are you attracting and retaining this new generation of users by providing best-in-class technology at work? With the war for talent at an all-time high, […]
Featured Article
Microsoft | May 29, 2015 by Mack Ratcliffe
*Editors Note: this blog was updated April 1st, 2019 You might not think the CMO has much in common with the CIO. But as the role of IT morphs into a more user-centric, customer-first mentality, everyone in the innovation department might do well to look to the other side of the office for some inspiration. And […]
Featured Article
Microsoft | May 29, 2015 by Mack Ratcliffe
All too often, major technology changes, like switching over to Office 365 Hub, are planned and implemented without first consulting the people it affects most: the users. Just look at these numbers from Why UC Implementations Fail: 77% of employees say they’re not consulted before a new tool is rolled out 58% of employees say […]
Featured Article
Microsoft | May 28, 2015 by Mack Ratcliffe
Setting the Vision! Picture this. September 12, 1962. One year since John F. Kennedy won the presidency. With the nation in a high-stakes space race, the American president stands in front of 35,000 people in Houston, and begins to speak: “We will optimize our space exploration project over the coming months.” The crowd yawns and […]
Featured Article
Microsoft | May 30, 2014 by Mack Ratcliffe
If you are considering deploying Microsoft Office 365, you’re probably thinking about the challenges of managing user identities in the cloud. For many organizations, Office 365 represents their first “official” SaaS application and will likely pave the way for larger SaaS investments down the road.If you haven’t already, now is the time to think about […]