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Posts by Richard Carson

Featured Article
To some, “IT agility” is the ability to respond to the rising demands of the business. To others, it’s the capacity to steer the organization through a fast-changing competitive landscape. Learn how top North American IT leaders are addressing IT Agility.
Featured Article
Security | November 16, 2015 by Richard Carson
Editors note: Due to popular demand, this blog post has been refreshed with an additional webinar event titled 3 Actions to Consider from Cisco Support Contract Changes on June 14th, 2016. Click here to register. You might have heard about Cisco’s newly branded Smart Net Total Care service — a merger of its existing SMARTnet support and […]
Featured Article
From the experts | May 27, 2014 by Richard Carson
Like it or not, Bring Your Own Device (BYOD) isn’t going away. While everyone agrees it’s a good idea to plan for the inevitable, few know what to expect. To give you an idea, we put together a list, compiled in part from first-hand experience of doing it ourselves, of the impacts you can expect […]
Featured Article
From the experts | April 5, 2013 by Richard Carson
IT leaders are probably in the best position to help prevent a “fire, ready, aim” approach to using social media. This may sound counter-intuitive at first. After all, IT blocks social media, right? Not so. I’d argue that any organization that’s getting serious about using social media has a lot to gain by leveraging IT […]