Faster Delivery = Happy Users
Automated Process = Fewer Errors
Standards = Cost Reduction
Order Visibility = Confidence
Linking Systems = Efficiency
The end of the first work week got off to a rough start for me. The spicy and exotic Indian food that was so great the first few days was now losing its charm. The constant honking and swerving to get to the work site did not make for a pleasant morning. Even the worksite business of schlepping stones, mixing and pouring concrete, which at first, a refreshing break from the daily grind of life in NYC, was now just painful.
But after we took a break at the Jatan office and got some good news about the internet upgrade needed for the project, we loaded up the cars to head to the worksite and my outlook started to change. Our driver, who had come off as shy the first few days, put in a CD of some amazing Indian dance tracks and cranked up the volume. As we cleared the town, a beautiful song came on with a man singing over what sounded like an acoustic guitar and everything seemed to fall into place. The goats, cows, water buffalo, sheep, camels, pigs and wild dogs that roam freely in the streets all seemed to be right where they belonged and the honking seemed to provide a nice back beat to the soundtrack. We all felt a renewed energy as we headed back to the worksite.
After an afternoon spent knocking out the last of the foundation and the pillars, our hosts took us out to a village near his home where we loaded onto some cow-drawn wagons and journeyed through some fields to an amazing thousand year old, lake-side temple. The beauty and tranquility at the temple seemed so much more intense after experiencing the entire week’s sensory overload. To end the day, the cofounder of Jatan invited the team to his home. We drank some some tea and learned about life in the upper cast and what inspired him to give back and have more meaning in his life.
However, the tranquility of the afternoon quickly wore off again on the crazy drive back to the hotel. As we flew down a “two lane road” that would be best described in North America as a poorly maintained bike path. Out of nowhere, a turn signal came out of the dark. I assumed this to be someone merging into the road, and what I thought would force our vehicle into a ditch. After no panicking from our driver, I quickly realized the signal wasn’t what he was attempting to do but was simply communicating to our driver to go around him. It suddenly became clear to me, the incessant honking I’ve come to know quite well in India isn’t drivers getting angry and telling people to get out of their way, but just letting each other know where they are so they can safely avoid them.
I still don’t think I will really ever understand the chaos in India. However, I certainly went to bed with a new appreciation and perspective on finding the moments of harmony in the daily madness of life here.