Faster Delivery = Happy Users
Automated Process = Fewer Errors
Standards = Cost Reduction
Order Visibility = Confidence
Linking Systems = Efficiency
This is the first in a series about how Softchoice implemented BYOC. We hope you find the series interesting and look forward to your comments and thoughts on your experiences.
Like many other organizations, Softchoice is in the process of working our way through all the complexities of the Bring Your Own Computer (BYOC) revolution. We’re down the path now, and so we wanted to share our experiences with the hopes they might help you on your journey to BYOC.
Our First BYOC Team Meeting
I have to admit that staying on subject during our first BYOC team meeting was tough. BYOC is an exciting new strategy where so many elements of its success depends on factors outside just the technology itself.
We talked about what other companies have done in the past, with Citrix’s recent rollout providing a lot of great guidance. The video of Citrix’s CIO Paul Martine explaining how they implemented BYOC gave us a good starting point for all the things we should consider.
He recommends 5 phases to the project:
So after looking at these steps, we realized that we didn’t have a survey – so that became Mark Sebastian‘s and my task to review. We needed to understand costs of laptops to come up with a stipend, so Mustafa Ebadi took that on since his Service Desk team are already familiar with these costs.
And then the conversation quickly turned to the technology.
This prompted more questions!
These are some of the questions that we’ve set out to answer in the course of this blog series. Let us know if you have other questions that you’d like to add to our list.
BYOC Project Charter
Now that we had brainstormed some initial to-do’s for the group, we got back to one of our goals for the meeting – defining the Six Sigma project charter. The project charter defines all interactions of the project and sets the stage for a successful completion. It makes sure we keep to what we all agreed was in and out of scope and holds us accountable to timelines and roles and responsibilites.
Here’s our BYOC Project Charter: How does this compare to your process? Let us know by adding your thoughts to the comments section below.