Posted on May 30, 2014 by Mack Ratcliffe
If you are considering deploying Microsoft Office 365, you’re probably thinking about the challenges of managing user identities in the cloud. For many organizations, Office 365 represents their first “official” SaaS application and will likely pave the way for larger SaaS investments down the road.If you haven’t already, now is the time to think about the systems you need to support a global SaaS identity strategy.
A global SaaS identity strategy has two key components: authentication – or the process of confirming that users are who they say they are – and authorization – or determining what users are allowed to do after they log in. Put another way, you might have a valid passport (authentication), but you can’t board a flight without a ticket (authorization).
As more SaaS apps find their way into the workplace, the more authentication and authorization challenges you will face. Without an overarching strategy, you’ll need to address these challenges with every new SaaS provider – hardly a recipe for success. Here are five drivers that prompt many organizations to think beyond Office 365 and create a global SaaS identity strategy:
In developing your global SaaS identity strategy, consider all external users and determine what information they should be allowed to access. Since external users typically aren’t in your AD, IT must find a way to authenticate before you share your data. Google ID, Facebook and Windows Live ID are three public identity providers that can be used to authenticate external users. With a solution like Softchoice Cloud, it becomes possible to combine external users who are authenticating in this way with internal users who authenticate with AD.
A recent Softchoice study found that 55% of users run SaaS applications on their corporate devices.
By design, SaaS applications are simple for people to acquire and use. This makes your users’ lives easier, but those same applications could also cause compliance issues or expose important company data. Given this evolving landscape, identity management is no longer just about Office 365. It needs to be about your SaaS strategy for the next three to five years.