Why should I upgrade to a new device?
Intel vPro® platform powered modern devices save time and money with improved security (33% reduction in security incidents),7 faster performance (up to 65% better performance),3,5,13 a speedy experience (1.3x faster multitasking),3,4,5 and battery life for a full workday.6
Can I upgrade my existing PC to Windows 10?
Yes, you can upgrade compatible Windows 7 PCs based on these requirements with a full license. To take advantage of the latest hardware capabilities, we recommend moving to a new PC with Windows 10.
What happens if I continue to use Windows 7?
Yes, you can continue to use Windows 7. As the support ended in January 14, 2020, you PC is more vulnerable to security risks. Windows will operate but you will not receive security and feature updates anymore.
Can Windows 7 still be activated?
Windows 7 can still be installed and activated after support has ended. However, to avoid security risks and viruses, Microsoft recommends that you consider upgrading to Windows 10.
Will Internet Explorer still be supported on Windows 7?
Support for Internet Explorer on Windows 7 devices ended on January 14, 2020. As a component of Windows operating system, Internet Explorer followed the same support lifecycle.
If an organization will definitely miss the End of Support deadline for Windows 7, what are the options?
For organizations to whom a virtualization solution might be appropriate, Windows Virtual Desktop is the only cloud-based service that delivers a multi-user Windows 10 experience, optimized for Office 365 ProPlus, and includes free Windows 7 Extended Security Updates. These Extended Security Updates can also be purchased separately, as a last resort option for Windows 7 (and Windows Server 2008/R2 and SQL Server 2008/R2) organizations who require more time to shift to Windows 10.
When will the Windows 7 Extended Security Updates (ESU) offer be available?
Extended Security Updates have been available for purchase in VLSC since April 1, 2019. Extended Security Updates will be available for purchase via the cloud solution provider (CSP) program starting December 1, 2019.
If ESU is going to be available for all organization sizes, why should an organization consider making a shift to the new Windows 10 devices?
Microsoft understands that everyone is at a different point in the upgrade process. ESU is recommended as a last resort for the devices that cannot be migrated to Windows 10 in time. The Windows 7 ESU will be sold on a per-device basis with the price increasing each year through January 2023.
To enjoy the latest security, productivity and manageability features that Windows 10 offers with regular updates and supports, we recommend organizations shift to the modern devices with Microsoft – which includes Windows 10, Office 365 and the latest security features.
To learn more about the paid Extended Security Updates please visit our extended FAQ.
What happens if I continue to use Office 2010?
You can continue to use Office 2010, but once support ends in October 2020, your PC will become more vulnerable to security risks. Office will continue to operate but you will stop receiving security and feature updates.
How should I prepare for Office 2010 end of support?
This moment provides an excellent opportunity for customers to evaluate their technology strategy and how their business can benefit from the latest solutions in Office 2019 and Office 365.
Will Office 2010 continue to work with Office 365?
Connections to Office 365 services such as Exchange Online will not be supported after October 1, 2020. Customers should upgrade to an Office 365 plan that has the Office desktop apps to prevent any loss of productivity.
Why should I upgrade to Office 2019 instead of Office 2013 or Office 2016?
Office 2019 is the most current, up-to-date non-subscription version—it enables employees to do more by providing new intelligent tools and features, enabling best-in-class productivity while helping you stay protected and compliant with relevant regulations.
How does moving to Office 2019 or Office 365 make my business more secure?
Office 2019 is our most secure perpetual version to date. Security features include Windows Information Protection (WIP), a Windows Pro feature that integrates with Office 2019 applications. On-premises versions of Office, including Office 2019, do not include all of the intelligent security features Microsoft has to offer,. Users looking for Microsoft’s complete suite of intelligent security features should consider choosing Office 365 Business Premium or Microsoft 365 subscriptions.
What’s the difference between Office 2019 and Office 365?
With Office 365 subscription plans you can create your best work with the premium versions of the Office applications across all your devices: Word, Excel, PowerPoint, Outlook, Publisher, Access (Publisher and Access are available on PC only) as well as access to additional OneNote features (features vary). You can install Office 365 across multiple devices, including PCs, Macs, Android™ tablets, Android phones, iPad®, and iPhone®. In addition, with Office 365 you get services like cloud storage with OneDrive, Skype minutes for home use, and advanced Outlook.com security. When you have an active Office 365 subscription, you always have the most up-to-date version of the Office applications.
Office 2019 is a one-time purchase with the classic versions of the Office applications such as Word, Excel, and PowerPoint for use on a single PC or Mac. The applications are not automatically updated; to get the latest version, you must purchase Office again when the new version becomes available. Current Office application versions available for one-time purchase are Office 2019 for Windows and Office 2019 for Mac. Previous versions include Office 2016, Office 2013, Office 2011 for Mac, Office 2010, Office 2007, Office 2008 for Mac, and Office 2004 for Mac. Office as a one-time purchase does not include any of the services included in Office 365.
Do I need to be connected to the Internet to use Office 365?
You don't need to be online to use Office after it is installed and activated on your devices. However, you will need internet access initially to install and activate Office, to install any updates, and to manage your billing. Internet access is also required to access documents stored on OneDrive, unless you install the OneDrive desktop app. However, after your Office applications (like Word, PowerPoint, and Excel) are installed, you can use them offline.
You should connect to the Internet regularly to keep your version of Office up to date and benefit from automatic upgrades. If you don’t connect to the Internet at least every 39 days, your applications will go into reduced functionality mode, and you might see an unlicensed product error. To reactivate your Office applications, simply reconnect to the Internet and sign in to Office 365.