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Enabling End Users

Advance your strategy for end-user productivity. Get it right from the start.

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Happy users are productive users.

Organizations today have incredible tools at their disposal for enabling users in the modern workplace. But without a unified approach that considers end-user needs and preferences, many of them fail to realize the full value of their productivity, collaboration and mobility investments.

Working with Softchoice ensures you capture user requirements, create a unified communications architecture and put measures in place to drive adoption and optimization.

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Reduce collaboration complexity.

The modern workplace thrives on continuous collaboration and productivity anytime, anywhere. Working with Softchoice ensures your technology aligns with the way your people work and interact.

Challenge

Meeting End-User Expectations

Failing to consider end user needs and preferences results in technology projects with low adoption and poor return on investment (ROI). In fact, when IT fails to involve users in IT procurement processes, 80% of the tools and features provided go unused.
Challenge

Avoiding Technology Silos

Using multiple solutions for unified communications (UC), collaboration and productivity often leads to duplicated functionality and frustrated users. Meanwhile, 32% of all workers and 42% of Millennials would quit over a substandard technology experience.
Challenge

Driving Adoption & Optimization

A "one-and-done" approach to new technology training creates resistance to change and increases the strain on IT helpdesks. Nonetheless, our study found only 15% of users get 3 or more hours of training on new collaboration tools.
Solution

Data-Driven Insights

Gain full visibility into current adoption and usage in your environment. Get recommendations specific to your desired outcomes. Regain confidence that your productivity and collaboration investments will drive both end-user satisfaction and business outcomes.
Solution

Technology Mentorship

Get expert guidance in creating a unified communication architecture and keeping pace with innovation. Navigate the complexity of vendor consolidation, licensing and asset management. Take advantage of one-on-one or event-style coaching to upskill your IT resources.
Solution

Enterprise-Grade Services

Adopt proven methodologies to ensure end-user engagement with new technologies. Retain expert management and maintenance for your productivity and collaboration solutions. Reinforce your IT operations with proactive support at predictable SLAs.

What You’ll Gain

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Plan for Productivity

Leverage insights into end-user preferences to select the right solutions for your environment.

Optimize Costs and Contracts

Get expert help in navigating vendor consolidation, licensing and software asset management.

Unify Your Architecture

Access ongoing mentorship in creating a unified communication architecture and avoiding silos.

Keep Your Digital Workplace Working

Benefit from expert management, maintenance and proactive support at predictable SLAs.

A Global Leader in Collaboration

Certified Microsoft Partner

Certified Microsoft Partner

Softchoice is a Microsoft Gold Partner certified in Cloud Productivity, Collaboration and Content, Communications, Enterprise Messaging and Mobility Management.
Cisco Certified Partner

Cisco Certified Partner

Softchoice is a Cisco Gold Certified Partner with Cisco Masters Collaboration Specialization and Cisco Advanced Collaboration Specialization.
Proven Experience

Proven Experience

Softchoice manages 600+ collaboration deployments per year, resulting in 250,000+ more productive employees to-date.

Jumpstart Your Digital Workplace

A unified, user-centric approach to enabling end-user productivity ensures you get the best value from your productivity and collaboration investments. Find out how Softchoice will help you select, deploy and manage your productivity and collaboration solutions to optimize adoption and costs.


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Explore Partner Solutions

We deliver the knowledge, insights and support you need across the world’s leading cloud providers.

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Cisco Collaboration Solutions

With hundreds of Cisco UC deployments under our belt, Softchoice has a solid record of success empowering employees to work from anywhere, anytime and on any device.
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Microsoft Collaboration Solutions

Softchoice’s solutions help you engage users, drive adoption and optimize licensing across your Microsoft 365 and Office 365 collaboration and productivity solutions.
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